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02-17-2022 04:51 PM in
Tips & TricksHave you ever sat down to watch TV but can’t find the remote? By using your mobile, all is not lost. You can check whether your Samsung TV model is compatible by heading to the SmartThings page. Simply download the SmartThings app on your phone and ensure to Connect SmartThings to a Samsung TV.
With SmartThings, you are able to change the channel, adjust the volume, change sources and everything else you would normally do with your remote control.
Please Note:
- If you are having troubles with your TV remote or lost/damaged it, please contact us on 1300 362 603 or reach out to us via Chat Support
-
The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Note: We recommend to use mobile devices with Android 6.0 and higher or iOS 10.0 and higher to access features supported in the SmartThings app.
Controlling Your TV with SmartThings.
Ensure to Connect SmartThings to a Samsung TV then follow the steps below to learn how to control your TV using the SmartThings app
1. Open the SmartThings apps on your phone.
2. Select the TV your device is connected to.
3. Tap on Remote
4. Choose between the 4D-pad, CH, 123 & Options and begin controlling your TV from your smartphone.
The volume and channel controls work the same way you would expect them to work if you were using a remote control. You have access to Source, Guide, Home, Mute and on selected TVs, Ambient Mode.
You can use the arrow buttons or grey box at the bottom to navigate the Settings Menu or Apps. Tap anywhere in the box to make your choice.
Press on the slider next to the home button to change the grey box to a numeric keypad.
If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.
This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.
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02-17-2022 08:03 PM in
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02-18-2022 07:18 AM in
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09-09-2023 06:14 PM in
Tips & TricksBeware that after enjoying using the SmartThings app for a while you will be disappointed to find your device will be dropped from being able to connect after 2-3yrs.
We’ve been happily using the app to control our 2020 “The Frame” Samsung TV since we bought it, only to find out that some time earlier this year or late 2022 they’ve removed support for it.
Only TVs manufactured later than 2021 can now connect, which seems an unreasonably short period of time to Begin rendering such an expensive asset obsolescent.
Does anyone know if there are any 3rd party apps available that can still work with older Samsung TVs?