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Original topic:

Continuous notification pop up

(Topic created on: 08-23-2023 11:07 PM)
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Gorrobear
Beginner Level 2
Options
TV & Audio

How do I stop the continuous notification pop that keeps telling me my microphone is turned off then on over and over. I’ve looked in all settings. Turned TV off and on. 
Please note this is for a 65” Samsung Frame. Model number QE65LSO3BAUXXU

I’ve looked for a microphone switch but can’t seem to find one. Not near the power buttons bottom right of my screen or beside the Samsung logo which sits too right hand side pane if the screen surround. 

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Solution
Gorrobear
Beginner Level 2
TV & Audio

Thank you all for the suggestions. We have finally managed to resolve this issue ourselves by finally locating the tiniest microphone switch behind the power button panel bottom right of our screen. 

this can be closed now thanks 

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5 Comments
Troubadour
Active Level 10
TV & Audio
I know nothing about your tv. However, if you are able to search look for "permissions" or "permissions manager". If you are using a Samsung device such as phone or tablet, do the same there.
Also do the same search for "notifications".
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Troubadour
Active Level 10
TV & Audio
May be found under "setup".
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SamsungClaudette
Community Manager
Options
TV & Audio

Hello @Gorrobear

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – Continuous notification pop up <----Please post this in the Email Subject as well as your community handle.

Name

 

Email

 

Contact Number

   

Preferred Call Back Time

 

State of residence

 

Model

 

Serial Number

 

Product Issue

 

 

Kind regards,
SamsungClaudette

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Solution
Gorrobear
Beginner Level 2
TV & Audio

Thank you all for the suggestions. We have finally managed to resolve this issue ourselves by finally locating the tiniest microphone switch behind the power button panel bottom right of our screen. 

this can be closed now thanks 

SamsungClaudette
Community Manager
Options
TV & Audio

Hey @Gorrobear 

I am happy you figured it out 😁👍

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