Light bleed patches on the Frame 65 TV - Unresolved

[Members_BFmqYjr]

I have been disappointed with Samsung after having reported "foggy patches" in different areas of the screen when watching a darker scene during a show.

SAMSUNG initially sent out technicians who decided to change the LCD screen, but this did not resolve the issue, in fact, it made it worse.

SAMSUNG contacted me a stated that "the TV is working within its parameters"...See light areas that look like smoke, they are always there in the same position.

[SamsungClaudette]

Hello @Members_BFmqYjr

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – reported "foggy patches" <----Please post this in the Email Subject as well as your community handle.

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Kind regards,
SamsungClaudette

[Becb78]

I have a similar issue not as bad, am scared the technican will come out & say it's normal or something I've done. What was the outcome with yours, I've got a QLED TV only 3 months old