Galaxy Buds2 Pro Issue

[Anonymous]

Just want to share my 2-3 days of youtube/spotify/video calls using the galaxy buds2 pro..

It keeps on disconnecting and reconnecting everytime I'm using it. 

I tried resetting via the app and also the hardware reset but it is still the same.

I also have the issue while walking, it is disconnecting with the notification on my Z Fold 4 that I left it somewhere but it is on my ears the whole time.. geolocation issue?

Of all the truly wireless bluetooth I owned, this is the 1st time I encounter such issue and this is brand new! 

I already filed a service center ticket and I wish I will get a replacement. This is disappointing. By the way, 1st time Samsung user here and I came from Apple ecosystem. 

[Khaled75]

Wait... can you try connecting the Galaxy Buds2 Pro to another Samsung device?

[Anonymous]

That i don't have. I only have my z fold 4.

[Khaled75]

Well, get another Galaxy Buds2 Pro, since that one is defective.

[Khaled75]

Can you try connecting it to one of your Apple devices?

[Anonymous]

I don't have it anymore. Sold.

[Khaled75]

Ok. Update me when your new Galaxy Buds2 Pro is working well.

[Anonymous]

Hoping for a replacement.

[jd90]

Unrelated, but are you from the Philippines and have you already received the Buds2 Pro and Fold4?

[Khaled75]

Yes, but I'm using A12, not Z Fold4. I don't have Buds2 Pro.

[Anonymous]

Yes, I'm from PH.
I pre-ordered mine and I got it 1 week later and on 3 days of buds2 pro usage, i got issues. 😅

Z fold 4 + Buds2 Pro