Original topic:

Galaxy SmartTag 2 without internet

(Topic created on: 11-03-2023 09:28 AM)
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suomimies
Active Level 1
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Wearables

Hello,

I am currently using the SmartTag+ and the primary concern is that my tags become entirely nonfunctional without an internet connection (Wi-Fi or cellular). I'm curious to know if the second generation of these tags will operate even without an internet connection. In other words, can I make Galaxy SmartTag 2 ring when I don't have access to the internet?

Sincerely,

Sergei

11 Comments
Troubadour
Expert Level 1
Wearables
Google this for a widervrange of answers. Use phrases like Smarttag limitations, using wi-fi and Smarttag, compare smarttag and air tag, etc.
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SamsungClaudette
Community Manager
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Hey @Members_jOKcNV5

Yes you can make your Samsung smart Tag ring without internet since Smart Tags operate on bluetooth. 

Kind Regards,
SamsungClaudette

 

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suomimies
Active Level 1
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Thank you for your reply. The SmartTag+is also operate on Bluetooth. However, it does not work without internet. If you are sure that this was fixed for SmartTag2, I am going to buy them!
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SamsungClaudette
Community Manager
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Hey @ 

To be more precise here is what is written on our main website: 

(When Lost Mode is activated, the Galaxy SmartTag2's NFC (Near Field Communication) displays your registered contact information and message on the finder's smartphone, regardless of the OS.)

I hope this helps with your decision to buy the Smart tag 2.

Kind Regards,
SamsungClaudette

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suomimies
Active Level 1
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Thank you. Unfortunatly, this information does not related to my original question. My current issue, that old version of Smart tags are fully useless when the internet connection is absence. Therefore, I could not activate the lost mode.
SamsungClaudette
Community Manager
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Hey @suomimies 

Thank you for your patience and understanding. So I have spoken with the relevant team and they have advised that the SmartTag needs internet/data to be able to ping/ring it. 

Kind Regards,
SamsungClaudette

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suomimies
Active Level 1
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Thank you for your detailed checking if my issue. I am disappointed to hear that this basic function was not improved at second version of the SmatTag. I will be waiting for the 3rd edition :)
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IndianaHorrscht
Beginner Level 4
Wearables

WHY

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SamsungSouless
Beginner Level 2
Wearables
Meanwhile I have one of. My vehicle that was put on there by someone else. I can't physically locate it, can't connect to it with my Samsung A54. But the best part is my iPhone alerted me to the smart tag tracking me. Samsung phone support were useless. May get a phone call back in 2 days. In the meantime I just need to know someone is watching where I go.
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