I got a gift from my sister couple of weeks ago...n I was so excited to wear it but battery issues making me upset . It drains so quickly. It doesn't even last for 5/6 hrs. If I don't wear it battery will last for nearly 15 hours may be. If I wear it then after 4/5 hours I will get a message to turn on saving mode .
Hi Nishuz, that's strange. Typically, the more functions you use such as BP, ECG, or Heart Rate monitor can increase battery usage. However, 4-5 hours does not sound correct.
Some suggestions I have are:
1. Check if your watch, and app software is up-to-date.
2. A factory reset of the watch.
3. Send an error report to our team for further investigation of any potential software glitches, or underlying issues..
To send an error report for a wearable, follow these steps:
Go to Galaxy Wearables app > click on the device desired on the side menu
In the side menu, tap Contact us > Error reports (in the Get help section)
Fill in details and the frequency of the issue that you have with the wearable.
