Missing Rewards Points

[MagicJukebox]

I pre-ordered Galaxy S22 Ultra since Feb. All orders received by April. Till now, no rewards points has been credited to my account. Anyone got the same issue?

[RachMcg7]

Yep, my rewards aren't there either

[SamsungLaura]

Hi @RachMcg7, could you also send through an email as requested above so that I may look into this? 

[RachMcg7]

Done

[SamsungLaura]

Hi @MagicJukeBox, would you be able to send an email to members.au@samsung.com with further details:

Subject: SamsungLaura - Reward Points

Detail:

Order numbers that weren't allocated points

Samsung account email

Screenshot of rewards points section

[MagicJukebox]

Thanks @SamsungLaura  Email has been sent.

[RachMcg7]

Will do. Thank you