S22ultra broken as **bleep** and no one wants to help

[madashell]

My s22 ultra brand spanking new less then 3 months old has ZERO reception ZERO data REGARDLES of what sim I use, vodaphone. Teltsra, optus, amasim. It dosent matter zero, nada, zip and zilch EVERY SIMGLE samsung employee says its terrible and broken and will be fixed, but the second a tech has there hands on it, theres no issue which is a flat out lie! Your telling me this is normal and aceptedable what a joke. This is deond a joke im going to the ACCC as this is terrible never buying samsung again!!!

[Odsy]

I believe Samsung has some answering to do. I have had the s21 and s22 ultra pros both black screened after only few month's. I have the Z flip now and will be my last Samsung if it does the same. I have the bricked phones as no refunds or fixing possible.

[SamsungClaudette]

Hello @Odsy

I am so sorry that you are having this issue. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue personally escalated for you.

Subject Title: SamsungClaudette - I have had the s21 and s22 ultra pros both black screened after only few month's <----Please post this in the Email Subject as well as your community Handle.

Customers Name
Online Name
Email
Contact Number
Preferred Call Back Time
State
Model
Serial Number
Product Issue

Kind Regards,
SamsungClaudette

[Odsy]

I have already purchased a replacement that I'm extremely happy with Galaxy Z flip but if I do experience any issues I know where I will be going thanks

[flob]

Ring 6

[flob]

Ombudsmen

[KathleenD]

This has happened to me too. I've sent it away twice. I've changed SIM cards from different networks, it happens in all locations I'm in (including interstate), my SIM is working fine in all four other devices I've tried. Samsung refuse to replace my phone until they can replicate the issue. I will never get another Samsung again. They want me to send it away for a third time...after last time the service centre sent it to some random address then told me that I requested it be sent there. Absolute dud of a phone and am starting a claim through ACCC as well. If you google this issue, it appears its quite common with the S22 ultra including overseas. Yet Samsung refuse to acknowledge the issue.

[Icelite]

Yes I have had it happen to me not a bad as you. Kept losing data service and cell signal and i live in the city. Thought it was me but my note 20 ultra worked with the same sim. Send to happen to me after the S22 came out another reason i hated it had to keep restarting. Happened with the fold 4 abd just recently happened with my Fold 6 for me restarting works but yeah you take it in and because it never goes wrong in front of the technician they look at you like you're crazy. I even had screenshots and they still have me the whole we can't relocate it. And the one time it happened for the technician it came back soon after and they say there is nothing wrong.
Funny thing is after I dropped the phone a couple times it seemed to work fine 😆