Original topic:

Samsung care plus post purchase declaration issue

(Topic created on: 03-25-2026 07:02 PM)
80 Views
varvar
Active Level 1
Options
Discussion
Every time I try to upload the document for Samsung Care, I face an issue where nothing is uploaded for verification and the page just refreshes. Anyone have a solution for this i have tried Samsung support and different devices.

6 REPLIES 6
Discussion
You should be able to upload it via the browser on your phone. Clear cookies and cache and then try again. Let us know how you go.
varvar
Active Level 1
Discussion
I tried no luck
varvar
Active Level 1
Discussion
I tried again after clearing the cookies still nothing sadly
Froglette
Expert Level 5
Discussion
Could be a DNS server problem. Restart phone and see if works.
0 Likes
varvar
Active Level 1
Discussion
Still not working. Thanks for the suggestion.
0 Likes
Troubadour
Expert Level 2
Discussion
Do you have a VPN turned on? This will block responses. Otherwise try a different device or check anti-virus settings?
0 Likes