Quickest thing to try is to find the camera app under Settings, Apps, Camera, Storage and clesr the caches. Please be aware this will delete any camera setings but is usually the first fix recommended.
Hi there, definitely try @Troubadour's suggestion first. If this does not resolve the issue, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
