Smart led view case

[becaree]

Smart led view case stopped working after update and i cant find the app on my phone anywhere. Have taken phone out of case to try reset it but having no luck any ideas on how to fix this. My phones an s22 ultra.

[Dolgogi]

@becaree can you check your phone and see if NFC is turned on, this can cause the issue you're experiencing.

I would also recommend sending an error report via the Samsung Members app.

Samsung Members app > Get help > Error reports > Application > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

[becaree · Accepted solution]

Thank you i left the phone out of the case over night and put it back in and it worked

[Dolgogi]

That's great to hear.

If it does occur again, please do send an error report, as this helps Samsung find and correct issues.

[SamsungLaura]

Thank for letting us know the solution @becaree, do let us know if this occurs again. 

[becaree]

It has occurred again