Original topic:

Updates

(Topic created on: 07-07-2023 08:19 AM)
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AndrewJC
Active Level 6
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When does the security update come out for Samsung S23, got the software update a couple of days ago. 

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Eclipsed
Active Level 5
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the software update you got was most likely a security update as security updates are monthly, but Samsung doesn't add software updates monthly.

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Eclipsed
Active Level 5
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the software update you got was most likely a security update as security updates are monthly, but Samsung doesn't add software updates monthly.
SamsungClaudette
Community Manager
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Hey @Naesris 

Thank you for your help.

Kind Regards,

SamsungClaudette

Jay_termo
Active Level 1
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Samsung S22 Ultra June 23 software update issue.
My Bluetooth now intermittently disconnects or the person you are talking to cannot hear you. This issue occurs on my earbuds, carkit, Bose headphones etc. Software checks pass, reboot multiple times, issue still persistent.
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SamsungClaudette
Community Manager
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Hey @Jay_termo

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.

Kind Regards,
SamsungClaudette

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