Settings, scroll to About, note the first imei refers, in addition go to Status information and you will find the same IMEI info slightly expanded. Note that model name is also there. This may be needed. Also under Status info scroll down to see serial number and Phone status with, hopefully, "official". For more specifications on your phone Google "(product name from the above page) gsmarena" Then click on the Network line for a breakdown on different models.
If your query relates to acceptance of your model note that only phones sold by Samsung Australia, by a carrier, e.g. Telstra (sometimes with different and otherwise unkown model numbers, or an authorised Samsung Australia retailer are supported by Samsung. Samsung members Community posts are open to everyone.
Authorised Australian retailers are: Telstra, Optus, Vodafone, JB Hi-Fi, Harvey Norman, The Good Guys, Amazon, Officeworks, Bing Lee, Woolworths, David Jones, Myer, Costco, BIG W, Target, Radio Rentals, RT Edwards, Retravision, Betta and Australia Post If you have queries you can direct message me (click on my name].
