Original topic:

How to use Find My Mobile?

(Topic created on: 03-16-2021 04:37 PM)
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au_community_mgr
Community Manager
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Find My Mobile

Lost your phone?
Don't panic. Find My Mobile will help you locate your device and protect your data. You can even use it to unlock your phone if you forget your password or PIN. For information on creating and signing into a Samsung account Click Here.To set up Find My Mobile on your phone Click Here

 

 

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung Subsidiary. To use this service, you must be signed in to your Samsung Account on your device.

 

The device you wish to find or unlock must be connected to either a Wi-Fi or mobile network for the remote controls to work.

2 Comments
MelzieG1973
Active Level 1
Find My Mobile
What happens if your phone is stolen??? Obviously the low-life scum/s who have illegally taken your personal property ie: brand new Samsung Galaxy!, are going to immediately turn phone off. Thus rendering "Find my phone" null and useless.
Police don't tend to dedicate too much time and resources in assisting to locate, (speaking from personal experience), nor the place where incident occurred (used Covid as reason why they deleted security footage next day as opposed to keeping as should!). So how can Samsung help me?
I'm a single mum, lost my job at the start of covid, and as a result, I had a bit of breakdown. As such, I'm not working atm. I'm focusing on taking care of my child and my mental health in order to return to work and life. I can't afford to replace my stolen phone. I saved for 6 months to buy, and after 2 months - stolen.
So what's the point of "find my phone" if your phone is stolen?
Bloods24
Beginner Level 2
Find My Mobile
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