A31 one UI 4.1 issues

[Adriel92]

Have you guys experienced this issue?... Whenever closing or opening apps mostly the heavy ones Lag so much?, this never happened before On One UI 3.1 but After the update.. one UI 4.1 became more laggier

Note: Video is still processing ( just wait 30mins lol)

[SamsungRightCare]

Hello Adriel92,

Thank you for letting us know your Samsung Galaxy A31 have lagging issues while opening & closing apps after an update.

We really get where you're frustration coming from because you had a bad experience using your device even though you expected it to work perfectly. But, don't worry, we are here to help, provide quick fixes, and offer solutions to your device problems.

Both, we will figure out what's behind the issue/s and other possible reasons and come up with the solutions by following below steps.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

B) Check the network connection.

Check to see if your internet connection signal is strong. If your network coverage is poor, you might experience the mobile connectivity not working properly. Please reconnect to the Wi-Fi and/or Router with strong network coverage to fix this.

And/or contact your Mobile Network Service provider in order to find out the signal in your coverage area.

C) Turn off and on Wi-Fi.

If you've turned on your phone Wi-Fi for a while, it might go into battery-saving mode. In this case, restarting your phone connection might be helpful. To turn it off and back on, simply swipe down the quick-setting panel and tap the, "Wi-Fi" & "Location" shortcut.

D) Turn on and turn off Airplane mode.

All active connections are simply cut off when airplane mode is turned on, and they are restored when airplane mode is turned off.  To disable airplane mode, please pull down the quick-setting panel and tap "Airplane mode," wait a few seconds, and then tap it again.

E) Disable Power Saver.

When turned on or used, Wi-Fi can drain a lot of battery power. Please plug in your charger and allow the device to charge for a while if your battery is too low.

F) Enable Google Location Accuracy.

Google estimates your location data using Wi-Fi, Bluetooth, Mobile Data, and GPS to improve accuracy on your mobile device. If your location doesn't work, turning on Google Location Accuracy might help.

• Simply draw down the quick-setting panel.
• Tap and hold on the 'Location' shortcut to go straight to the location settings.
• Tap "Google Location Accuracy" and then toggle on the service.

G) Enter Safe Mode.

• Long-press the power button to launch the power menu.
• Now long-press on the 'Power off' menu until a window appears.
• Tap 'Yes' on the screen to reboot into Safe Mode.

H) Clear cache from the map app.

• Kindly locate the apps on your app drawer.
• Long-press on the icon, then tap on 'App info'
• Tap 'Storage & Cache'
• Now tap on 'Clear cache'
• You may also tap the 'Clear data' option to reset the apps.

I) Clear the Cache.

Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

J) Remove unnecessary apps to have additional storage space and close all apps running in the background while using specific apps.

K) Running the Diagnostic Tools under Samsung Members app.

Step 1. Run Samsung Members and select Get help on the lower half of the screen.

Step 2. Tap View Tests located under Diagnostics.

Step 3. Diagnostics checks, Individually Tap the following.

     Wi-Fi ; Touchscreen

Step 4. Your Samsung Galaxy phone will then run through the checks.

Step 5. Follow the on-screen instructions to complete the check.

Step 6. You can view your results after each check is complete.

L) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

M) Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

N) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

[KillLaKill]

Because Processing Video uses CPU and GPU at the same time export the video that you've created.

Yet, upgrading between UI doesn't mean improves the performance of your phone, just like any other operating systems.

And upgrading operating system upgrades the "UI experience" / usability at a performance cost.

My source?
Experience.

[Adriel92]

It can, Look how One ui 5 fixes all the lag and stutters Of the s22 ultra before, my phone Doesn't have that issue before on one ui 3.. but if that thing get fixed one One ui 5, means its a bug