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Original topic:

A53 battery draining issue on One UI 5.1

(Topic created on: 03-07-2023 08:34 AM)
Active Level 1
Galaxy A
I just bought my A53 last week and I update it to the latest software which is One UI 5.1 but I didn't expect that this update is buggy and unstable for what I've experienced. I don't have a PC or laptop do to a wipe cache partition to see if that will fix the problem, but I guess I'll just wait for the next software patch update. 
Galaxy A
You also have to factor in that it's a brand new phone and expect battery adjustment. As your phone is also assessing your usage. It usually does this 1-2 weeks.

Also, welcome to the Samsung Members community! 🎊
Active Level 1
Galaxy A
Thanks. 😊
Galaxy A

Hello Cl30,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A53 having issues with the fast-draining battery, and we apologize for the inconvenience it caused you.

While we get used to our beloved Samsung Galaxy device, if there's anything unusual that we observe and feel is not performing as expected, we feel anxious too. But don't you worry; we are here to guide, assist, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.

In order for us to know the root cause of the problem after an update, you may submit an error report through Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


To learn more about tips to extend and improve your Samsung Galaxy battery, you may follow below.

1) Reduce display brightness level.

2) Close, disable or uninstall unused Apps.

3) Turn off Always on Display (AOD) or set schedule.

4) Toggle off Wi-Fi, Bluetooth, and GPS when not in use.

5) Turn on Power saving mode.

6) Check you device Signal bars.

7) Check how often your device synchronizes data.

8 ) Avoid fully discharging your battery.

9) Store your device properly.

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.


For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.