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Original topic:

Auto Restart issue again in spite of recent update

(Topic created on: 05-06-2020 07:03 PM)
418 Views
JClement
Active Level 3
Options
Galaxy A
I just updated my software today, the first since my phone upgraded to Android 10 - One UI 2.0,  last April 2020, but there is no change regarding the auto restart issue of the phone and many of my colleagues who are using samsung have encountered the same problem. I'm calling for the samsung ph management to address this issue properly and as soon as possible, otherwise I' am thinking of switching to another cellphone brand if this hiccups cannot be solve. 
20 REPLIES 20
mejione
Active Level 3
Galaxy A
hi JCLement.have you already done factory reset before updating again the software?
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mejione
Active Level 3
Galaxy A
have you tried calling customer service for your concern?
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JClement
Active Level 3
Galaxy A
yes.
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TeamGalaxyRuss
Moderator
Moderator
Options
Galaxy A

Good day ! Are still experiencing the same issue? or was the issue already resolved?

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JClement
Active Level 3
Galaxy A
yes I still experiencing the same issue. and as far as I know, based on our group in facebook, many of samsung A50/s users experience the same problem. could you address this issue? I expect a lot from samsung.
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JClement
Active Level 3
Galaxy A
some of the screenshots.
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JClement
Active Level 3
Galaxy A
here are some screenshots
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JClement
Active Level 3
Galaxy A
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JClement
Active Level 3
Galaxy A
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