Original topic:

Battery drain

(Topic created on: 06-10-2021 03:27 AM)
franks1
Active Level 4
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Galaxy A
Is it just me or my Galaxy A31 just suddenly drains battery fast?
7 Comments
El-el19
Active Level 3
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Galaxy A
Para ma maintain po ang quality sa battery po dapat pag abot ng 20% or 15% i charge na po natin wag po natin i drain. Dahil mag rereason po itong madaling ma lowbat or ikakasira ng battery ☺
franks1
Active Level 4
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Galaxy A
Actually I do this po for years na. Hehe pero thank you pa din po sa reply!
El-el19
Active Level 3
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Galaxy A
Welcome 💙
Jay-Sparks
Active Level 6
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Galaxy A
need mo icalibrate ang battery which is from 100% to really 0% then charge it to 100% while the device is off then turn on the device then plug the charger again to make sure your phone will tell its 100% charged. You can also to wipe cache partition to clear some corrupted files during update to one ui 3.
franks1
Active Level 4
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Galaxy A
Sige2x po I'll try this. Na-wipe ko na po yung cache partition after updating the os last month.
TeamGalaxyCheiber
Moderator
Moderator
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Galaxy A

Hey there! Amazing day! How was your latest Galaxy experience? You may opt to follow as what your fellow member suggests with regards to your device's battery. Should the problem still persist, you may reach our technical team by calling our TOLL-FREE HOTLINES:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope these helps. Stay safe. Have an awesome weekend.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

JiegoDanielMallari
Active Level 6
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Galaxy A
You can go to nearest service center to know what gonna do to it