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Original topic:

Charging Problem August Update A52s 5G

(Topic created on: 08-17-2022 04:56 AM)
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clydex
Active Level 3
Options
Galaxy A

I have issues regarding August update. My phone stops charging around 30% and after reconnecting the charger it continues charging and then stops again at 60%. This is kinda annoying. Anyone having the same issue too? I toggled on the protect battery. Now I'm turning it off then still having the same issue. BTW I'm not using the charger inside the box im using 33w charger.

3 Solutions


Accepted Solutions
Solution
Magnaguard
Active Level 9
Galaxy A
Maybe the phone is overheating? You can try charging it while it's turned off.

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Solution
Khaled75
Expert Level 5
Galaxy A
Charge your phone with the 25W charger, and when the battery percentage gets stuck, try restarting your phone. Does the battery percentage change?

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Solution
SamsungRightCare
Community Manager
Options
Galaxy A

Hello clydex,

Khaled75 is right, and please use only the genuine and authorized Samsung 25W Charger. Hope it helps you out and your problem gets solved. 

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17 Comments
Solution
Magnaguard
Active Level 9
Galaxy A
Maybe the phone is overheating? You can try charging it while it's turned off.
clydex
Active Level 3
Galaxy A
I'm not that sure if its overheating. But will try when turning it off. Thank you.
0 Likes
Galaxy A
try wipe cache partition
clydex
Active Level 3
Galaxy A
Will do. Thank you 😊
0 Likes
Khaled75
Expert Level 5
Galaxy A
Did it work?
clydex
Active Level 3
Galaxy A
I am not the only one facing this issue there are some experiencing this too. i guess the problem is using super fast charger 25w. Using the 15w wont interfere the charging as they say but i will try as soon my battery runs out. Will update
0 Likes
Khaled75
Expert Level 5
Galaxy A
Try the Super Fast Charger 25W on another 25W supported phone.
clydex
Active Level 3
Galaxy A
I guess this is from the latest update of august patch. The super fast charging of phone affected the charging process of the phone. Hope it will be fixed next update. I saw some people having the same issues too with the same handset.
0 Likes
Solution
Khaled75
Expert Level 5
Galaxy A
Charge your phone with the 25W charger, and when the battery percentage gets stuck, try restarting your phone. Does the battery percentage change?