Solved: Downloading do not turn off

nicoleeee · ‎08-25-2022

Can someone answer me I'm from Philippines I have a problem in my Galaxy Samsung A02 there is a blue screen and it said Downloading do not turn off target I already tried some ways do you also experience this kind of problem? I already tried what said in the screen to volume up and power off key for 7 sec and tried to reboot or factory data reset but it will always back to blue screen

SamsungRightCare · ‎08-25-2022

Thank you all guys for assisting, answering nicoleeee's inquiry here.

We know how you feel anxious about your device's performance right now. Rest assured that our Samsung Service Engineers are competent enough to provide you with the best service.

https://www.samsung.com/ph/support/service-center/

Feel free to report your device's problem on the below support channels link.

https://www.samsung.com/ph/support/contact/#onlinesupport

https://samsung-livechat.sprinklr.com/seao/ph/index.html

Hoping your device will eventually get the solution it deserves as early as possible.

View solution in context

Khaled75 · ‎08-25-2022

How did it get to that screen?

nicoleeee · ‎08-25-2022

After I do the software update

Khaled75 · ‎08-25-2022

Android 12 or security patch update?

nicoleeee · ‎08-25-2022

it just showed up from notification and I do the software update I kept researching why and it is said it failed to software update

nicoleeee · ‎08-25-2022

Did you also experience the same problem?

Khaled75 · ‎08-25-2022

No I'm not. I'm using A12 and it still works properly after a software update.

Khaled75 · ‎08-25-2022

What type of update? OS update or security patch?

nicoleeee · ‎08-25-2022

I don't remember sorry my phone is Samsung Galaxy A02 I just remember Software update is available then install now like that

Khaled75 · ‎08-25-2022

Do you have a PC?

Original topic:

Downloading do not turn off

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