Galaxy A32 sudden restart

[liyesor]

Bigla nalang nagrerestart phone ko while using. Di naman mainit yung phone. May naka experience na rin po ba nito? Ano po kelangan gawin or ano po kaya defect nito? Nagstart lang magkaganito after nung latest software update. 

[Jeremy10]

Hello po baka naka turned on po inyong auto restart po sa settings po 😊

[Jeremy10]

Para po makita po goto settings > battery and device care > three dots sa upper ng screen > automation > auto restart at set times

[liyesor]

Thank you po for responding. Nacheck ko now, naka off naman po sya.

[Khaled75]

Try going into Safe mode.

[myg0309]

Hi kamusta po battery nyo after update? May lag din po ba? A32 user din po. Thanks po.

[liyesor]

Okay naman po battery ko. After update, itong sudden restart lang talaga in the middle of using the phone yung na encounter ko na medyo inconvenient.

[liyesor]

I don't know if this will help kasi bago ko lang din sya in-on and still observing. Itong "Protect Battery", kibale naka limit to 85% ang max charge ng phone.

[SamsungRightCare]

Hi liyesor,

What's the status of your phone now? If you are still facing a force reset issue, you have the options to follow the below steps.

1) Connect your phone to its charger and observe.

2) Observe its battery.

3) Reset all settings on your phone. Ensure you back up all your files.

4) Factory reset your phone. Ensure you back up all your files.

5) Have the device check by Samsung Authorized Service Center. https://www.samsung.com/ph/support/contact/


Moreover, you may download the Samsung Members apps for tips and tricks to help reach your device’s max potential with the power of your finger tips.

https://www.samsung.com/global/galaxy/apps/samsung-members/

Hope it helps you. Have a nice and safe day ahead!

[liyesor]

For today, as of this writing, I haven't encountered it yet. Maybe I'll observe then follow those given steps. Thank you.