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Original topic:

Galaxy A32 sudden restart

(Topic created on: 07-20-2022 08:35 AM)
liyesor
Active Level 2
Options
Galaxy A
Bigla nalang nagrerestart phone ko while using. Di naman mainit yung phone. May naka experience na rin po ba nito? Ano po kelangan gawin or ano po kaya defect nito? Nagstart lang magkaganito after nung latest software update. 
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23 Comments
Jeremy10
Active Level 4
Galaxy A
Hello po baka naka turned on po inyong auto restart po sa settings po 😊Screenshot_20220720-235350_Device care_1530_1658332430.jpg
Jeremy10
Active Level 4
Galaxy A
Para po makita po goto settings > battery and device care > three dots sa upper ng screen > automation > auto restart at set times
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liyesor
Active Level 2
Galaxy A
Thank you po for responding. Nacheck ko now, naka off naman po sya.
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Khaled75
Expert Level 5
Galaxy A
Try going into Safe mode.
myg0309
Active Level 3
Galaxy A
Hi kamusta po battery nyo after update? May lag din po ba? A32 user din po. Thanks po.
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liyesor
Active Level 2
Galaxy A
Okay naman po battery ko. After update, itong sudden restart lang talaga in the middle of using the phone yung na encounter ko na medyo inconvenient.
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liyesor
Active Level 2
Galaxy A
I don't know if this will help kasi bago ko lang din sya in-on and still observing. Itong "Protect Battery", kibale naka limit to 85% ang max charge ng phone.
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SamsungRightCare
Community Manager
Options
Galaxy A

Hi liyesor,

What's the status of your phone now? If you are still facing a force reset issue, you have the options to follow the below steps.

1) Connect your phone to its charger and observe.

2) Observe its battery.

3) Reset all settings on your phone. Ensure you back up all your files.

4) Factory reset your phone. Ensure you back up all your files.

5) Have the device check by Samsung Authorized Service Center. https://www.samsung.com/ph/support/contact/


Moreover, you may download the Samsung Members apps for tips and tricks to help reach your device’s max potential with the power of your finger tips.

https://www.samsung.com/global/galaxy/apps/samsung-members/

Hope it helps you. Have a nice and safe day ahead!
liyesor
Active Level 2
Galaxy A
For today, as of this writing, I haven't encountered it yet. Maybe I'll observe then follow those given steps. Thank you.
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