Help: Eye comfort shield

[TheRabbits]

My eye comfort shield is greyed out. It keeps saying to Turn off Colour Adjustment but I have non on. I can't turn it eye comfort shield on or off.

[butete]

follow steps

https://www.samsung.com/us/support/troubleshooting/TSG01001314/


Unable to turn on Eye comfort shield on Samsung phone or tablet



If your Galaxy device has the Color adjustment or Color inversion options enabled in Accessibility settings, the Eye comfort shield or Blue light filter will be unavailable. To enable these features, you will need to disable Color adjustment and Color inversion.

Navigate to Accessibility.

Navigate to Settings, and then swipe to and tap Accessibility.

Turn off Color inversion.

Tap Visibility Enhancements, and then tap the switch next to Color inversion to turn it off if needed.

Turn off the color filter.

While still in Visibility Enhancements, tap Add color filter, and then tap the switch at the top to disable the feature if it is turned on.

Not all Galaxy devices have Color adjustment options.

Turn off the Color adjustment settings.

Tap Color adjustment or Color correction and then tap the switch to disable it. Now, Eye comfort shield will be available.



[TheRabbits]

It still can't be turned on. Everything is turned off in the accessibility settings.

[butete]

wipe cache partition, to clear out the setting that triggers this.

[TheRabbits]

I've tried that but it's still greyed out the same. BTW it only happened right after updating to Android 12 One UI 4.

[butete]

are yo on darkmode before?

[TheRabbits]

No, I was not, although I did try to turn on color corrections, but I turned it off right away after.

[butete]

seems a bug of the update,dont forget send error report in order to have fix next update

[TheRabbits]

I'll report it, I really hope that it gets fixed since the eye comfort shield is really something that I rely on.

[butete]

faith samsung hears us members