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Original topic:

I just dropped my A04s for the first time, will it be damaged tho?

(Topic created on: 05-06-2023 02:13 AM)
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leemao5
Active Level 1
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Galaxy A
Just now I dropped my phone from the bench to the floor, the drop distance from the bench to the floor was only a knee foot drop tho, but the position after it was dropped was the screen facing down (with temperd glass) but the casing was pretty thick, will it be damaged in the internals of my phone since I dropped it for the first time?
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3 Comments
Galaxy A
I can say no. I experienced that, too. I dropped my TabA 8.0 (2019) twice, facing down and much higher distance. This tab doesn't even have a protective glass, but it only shows little to no cracks. And it still works perfectly well until now.
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TeamGalaxyRene
Moderator
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Galaxy A

Hello there, Leemao5.

NO! Samsung ensures that your Samsung Galaxy A04 is always up to the task, even if it falls to the floor unexpectedly. However, in order to be certain, only our Samsung engineers and technicians located in your area may do an examination.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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Shanegb9090
Beginner Level 2
Galaxy A

Do you actually work for samsung? because I would like to know more specifics, on what you mean by samsung ensure that A04s is (always up to the task, even if it falls to the floor unexpectedly) is there like a minimum or maximum height that you measure your ensurement against? Could you let me know please

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