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12-03-2022 05:03 PM in
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12-03-2022 06:11 PM in
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12-03-2022 07:55 PM in
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12-04-2022 11:19 PM in
Galaxy ASorry to hear that, nherzkie, about your Samsung Galaxy A52s 5G having issues with battery drain after an update and apologize for the inconvenience it caused you.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Power/Battery/Charging".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.
https://www.samsung.com/ph/support/service-center/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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12-05-2022 05:25 AM in
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01-02-2023 12:11 AM in
Galaxy A