One UI 5 Upgrade (Android 13) for Galaxy M12 is here!

[Irvin42]

[bauit]

Bakit ang daling uminit NG nabili q na bagong samsung

[TeamGalaxyRene]

Hello bauit,

Sorry to hear that, about your experience with your newly purchased Samsung Galaxy phone having heating issues and we apologize for the inconvenience it caused you.

If your phone gets too hot, it can experience problems like battery drain or forced shutdown. There are a lot of reasons your phone can overheat. Read more below for the tips to prevent your device from overheating.

Be sure to check if your device's software and related apps are updated with the latest version. Please check how to update your mobile device's software in the following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Reset your device.

Check below suitable solutions.

Check if your Samsung device is getting heated while charging, then the problem might be with the USB charging cable or the battery.

Give your phone a rest for a while. You might be overloading the device by either gaming or calls, surfing internet, wi-fi, etc.

Keep your phone away from hot surroundings.

For more Tips to protect your Samsung Galaxy from overheating, please click the link below.

https://www.samsung.com/ph/support/mobile-devices/tips-to-protect-your-galaxy-from-overheating/ 

You can also submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Overheating".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your device's problem gets solved.

[bauit]

Piano po mag update NG ram? Kc po ung nabili q 4ram long.gusto q sna palakihin.slamat

[TeamGalaxyRene]

Hello bauit,

RAM (Random Access Memory) is the hardware in a computing device where the operating system (OS), application programs and data in current use are kept so they can be quickly reached by the device's processor. RAM is the main memory in a computer, and it is much faster to read from and write to than other kinds of storage, such as a hard disk drive (HDD), solid-state drive (SSD) or optical drive.

Random Access Memory is volatile. That means data is retained in RAM as long as the computer is on, but it is lost when the computer is turned off. When the computer is rebooted, the OS and other files are reloaded into RAM, usually from an HDD or SSD.

Because of its volatility, RAM can't store permanent data. RAM can be compared to a person's short-term memory, and a hard disk drive to a person's long-term memory. Short-term memory is focused on immediate work, but it can only keep a limited number of facts in view at any one time. When a person's short-term memory fills up, it can be refreshed with facts stored in the brain's long-term memory.

Due to hardware configuration limit, it is not allowed to upgrade the current RAM on your Samsung Galaxy device.

Thanks for your inquiry.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[TeamGalaxyRene]

Hello Irvin42,

Thanks for sharing the screen shots of your Samsung Galaxy M12 here, with the latest software updates, the Android 13, One UI 5.0, ready to install.

[jc0920]

Kamusta po ang Android 13 update ni M12?

[Irvin42]

You'll get a fresh new look. Tapos, slightly smoother yong phone than before, I think, due to new animations. You'll also get a new feature and more customization options.

[jc0920]

Good to hear that po. Same kasi kayo ng phone ng nephew ko.