Charlotte25719
Beginner Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2021 03:43 PM in
Galaxy AMy a71 shows no internet connection for only 1 app. I've tried everything to fix it and it still isn't working
1 Comment

Moderator
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
08-30-2021 04:40 PM in
Galaxy ASorry to hear that, @Charlotte25719. Here are a few troubleshooting steps you can try to see if this helps the issue:
- Restart your A71.
- Turn the router off for 1 minute before turning it back on.
- Reset network settings. To do this, go into Settings > General Management > Reset > Reset network settings > RESET NETWORK SETTINGS. Please note that this will reset all network connections.
- Try and connect your device to your Wi-Fi.
Let us know how you go!
