Original topic:

Samsung A12, Some Issues!

(Topic created on: 07-07-2022 03:30 AM)
Yowwws
Active Level 1
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Galaxy A
I was wondering:
•Why I can't seem to access 'DATA FOLDER'   from 'FILES'.
•And I can't take 'SCREEN SHOT' with "POWER BUTTON and VOLUME DOWN".

image

'CAN ANYONE HELP ME HOW TO FIX IT' "THANK YOU" ^_^
19 Comments
ljbulusan
Active Level 8
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Galaxy A
You can't access data files on Android folder since your device is updated to Android 11 or later

So starting Android 11.....your device have a scope storage system that prevents users (you) to access some sensitive data such as those folders
Khaled75
Expert Level 3
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Galaxy A
If you have Android 11 and later on Samsung devices, you can't access any data files in the Android folder.

About the screenshot, try pressing and hold the power and volume down buttons. Is the power menu appearing?

BTW, what variant is your A12? A125F or A127F?
Yowwws
Active Level 1
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Galaxy A
A127F
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Khaled75
Expert Level 3
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Galaxy A
You can't access the data folder because the scope storage system prevents you from accessing it.

Can you try a screenshot? If it still doesn't screenshot, try launching the power menu by pressing and holding power and volume down.
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Yowwws
Active Level 1
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Galaxy A
As for the screenshot, yes only the power menu appears.
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Khaled75
Expert Level 3
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Galaxy A
Try restarting your phone. My screenshot in A12 Nacho (A127F) works.
Yowwws
Active Level 1
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Galaxy A
Already done it, but still not works.
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Khaled75
Expert Level 3
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Galaxy A
Try screenshot in Safe mode.
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Khaled75
Expert Level 3
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Galaxy A
Why can't you screenshot? What's the error message?