Samsung A31 Galaxy store crashing

[Adriel92]

This just happened recently, my phone is running one ui 4.1 btw, whenever I open the app it just goes me back to home screen and whenever i restart my phone, Theres an popup that says Galaxy store is not responding... you guys Had any fixes to this?

[Kisuke_Urahara · Accepted solution]

Try to "clear data" the Galaxy App. But be sure to memorize your account before clearing the app's data.

[Adriel92]

Sure thanks!

[TeamGalaxyRene]

Thank you, Adriel92, for sharing your experience with Galaxy Store apps having issues while opening it in your Samsung Galaxy A31.

Hope our dear Samsung member, Feivel, were able to answer your inquiry.

Should you need further assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

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