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Original topic:

Samsung A31 Galaxy store crashing

(Topic created on: 11-17-2022 06:34 AM)
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Adriel92
Active Level 6
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Galaxy A
This just happened recently, my phone is running one ui 4.1 btw, whenever I open the app it just goes me back to home screen and whenever i restart my phone, Theres an popup that says Galaxy store is not responding... you guys Had any fixes to this?

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1 Solution


Accepted Solutions
Solution
Galaxy A
Try to "clear data" the Galaxy App. But be sure to memorize your account before clearing the app's data.

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3 Comments
Solution
Galaxy A
Try to "clear data" the Galaxy App. But be sure to memorize your account before clearing the app's data.
Adriel92
Active Level 6
Galaxy A
Sure thanks!
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Thank you, Adriel92, for sharing your experience with Galaxy Store apps having issues while opening it in your Samsung Galaxy A31.

Hope our dear Samsung member, Feivel, were able to answer your inquiry.

Should you need further assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00am to 8:00pm)
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