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Original topic:

Software Update Problem

(Topic created on: 09-11-2022 06:30 AM)
1410 Views
Freche
Active Level 2
Options
Galaxy A
Why is my a12 doesnt have android 12 update i looked in the Software update it says its upto date(March 1, 2022) and i see on the YouTube the other samsungs have android 12

1 Solution


Accepted Solutions
Solution
SamsungRightCare
Community Manager
Options
Galaxy A

Hello Freche,

Appreciate your inquiry for bringing it up here your Samsung Galaxy A12 Nacho's device inclusion to the latest Android 12 update.

As you may be aware, there are some changes in the list of eligible devices and models, and the roll-out may vary from one region to another, and may experience delays due to unforeseen conditions.

Rest assured that, once it becomes available for your device, you will be immediately notified through Samsung Members app notification bell and through Settings.

Once again, thanks for patiently waiting.

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12 Comments
butete
Expert Level 5
Galaxy A
try using smart switch via pc to check the update
0 Likes
Freche
Active Level 2
Galaxy A
Oh thats what i dont have rn
0 Likes
Khaled75
Expert Level 5
Galaxy A
What variant is your A12? A125F or A127F?
0 Likes
Freche
Active Level 2
Galaxy A
In software update it says A127FXX..., A12FO..., A12FXX and in my about phone it says Galaxy A12
0 Likes
Khaled75
Expert Level 5
Galaxy A
You're using Galaxy A12 Nacho. What's your CSC?
0 Likes
papygoose
Active Level 2
Galaxy A
I have the same problem this my phone's CSC A127FOLM5AVC4
0 Likes
Khaled75
Expert Level 5
Galaxy A
I mean CSC like XTC, for example.
0 Likes
papygoose
Active Level 2
Galaxy A
It's xtc
0 Likes
Solution
SamsungRightCare
Community Manager
Options
Galaxy A

Hello Freche,

Appreciate your inquiry for bringing it up here your Samsung Galaxy A12 Nacho's device inclusion to the latest Android 12 update.

As you may be aware, there are some changes in the list of eligible devices and models, and the roll-out may vary from one region to another, and may experience delays due to unforeseen conditions.

Rest assured that, once it becomes available for your device, you will be immediately notified through Samsung Members app notification bell and through Settings.

Once again, thanks for patiently waiting.