Resolved! Solved

Original topic:

help me

(Topic created on: 06-30-2022 11:51 PM)
josefin4
Active Level 3
Options
Galaxy J
hi, its me again. my phone's getting shutdown idk why, can someone tell me the reason why this situation happens? thanks ! :) 
11 Comments
josefin4
Active Level 3
Options
Galaxy J
where can i find the safe mode? im using j6 2018. 😄 thanks for response and sorry for late reply.
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Solution
Khaled75
Expert Level 4
Options
Galaxy J
To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.