Original topic:

Android 12 broke my note 10 plus

(Topic created on: 03-07-2022 09:58 AM)
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matt_b
Active Level 2
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Galaxy Note
Android 12 has broken my note 10 plus constantly crashing when unlocking has made the phone useless and i won't be giving another 2grad to samsung for a new phone this was a January 2022 update you think samsung would have got a fix for this by now considering android 12 came out in 2021 
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12 Comments
heymik
Active Level 2
Galaxy Note
I haven't been able to get reception with a sim in my note 10 since November last year .... without a sim it shows reception but with one in its just gets nothing at all... wondering if it's somthing to do with the note 10s
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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @heymilk, that's strange. Please send through an error report as mentioned above for our team to look into.

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heymik
Active Level 2
Galaxy Note
I've done this
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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @matt_b, I am sorry to hear that the issue persists. 

I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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matt_b
Active Level 2
Galaxy Note
I have sent several error and crash reports this android 12 one ui 4 issue seams to be affecting more that just samsung phones how this update ever got approved for release by samsung god only knows googling the issue shows it was known to exist 4 months ago in google pixel phones obviously samsung qc never checked for the issue prior to the Australian release 2 weeks ago
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matt_b
Active Level 2
Galaxy Note
Got February update and android 12 oneui4 still crashing several times a day wish there was an easy way i could roll back to android 11 where my note 10 pluse ran with no issue's ... and its not just my phone having this issue a google search shows that many note 10 users are having the same issues. Samsung this is a flagship phone you should be giving this issue more time as i will not be spending money on another $2000 phone if this is the lack of support i will get
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stephenexe
Active Level 1
Galaxy Note
Factory reset
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matt_b
Active Level 2
Galaxy Note
Yep think that will be my next step just need to back up 200+ gb's of data first
matt_b
Active Level 2
Galaxy Note
Note 10 plus

Build Number : N975FXXS7GVB8

Android version : S(Android 12)

Release Date : 2022-03-14

Security patch level : 2022-02-01

Nothing but problems oneui4 crashes
No picture quality setting in Camera app anymore
Video recording broken shutters and skips constantly
Etc etc etc .... many web pages showing these issues why won't samsung fix ...
https://piunikaweb.com/2022/01/18/galaxy-note-10-plus-home-button-freezing-device-after-android-12-u...
https://thecellguide.com/samsung-galaxy-note-10-keeps-freezing-and-lagging-after-an-update-6690
https://www.reddit.com/r/note10plus/comments/s2fydh/please_help_issue_with_home_button_after_android...
Etc etc etc
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