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04-09-2021 09:25 AM in
Galaxy NoteSolved! Go to Solution.
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04-09-2021 10:38 AM in
Galaxy NoteI've had this issue before. When I was testing I found that the VPN does not work when the APN settings on the phone are configured for IPv6. Maybe try changing the APN settings on the phone to IPv4 only and see if it helps.
I think the path was Settings, connections, mobile networks, Access point names and adding the APN for your carrier. Mine was Vodafone and I just copied the settings on the pre-configured APN to a new and just changed the APN protocol to IPv4 only instead of IPv4/IPv6.
Don't stress changing these settings as you can just reset the APN settings to default if you mess it up. Worth a shot for sure.
Good luck!
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04-09-2021 10:38 AM in
Galaxy NoteI've had this issue before. When I was testing I found that the VPN does not work when the APN settings on the phone are configured for IPv6. Maybe try changing the APN settings on the phone to IPv4 only and see if it helps.
I think the path was Settings, connections, mobile networks, Access point names and adding the APN for your carrier. Mine was Vodafone and I just copied the settings on the pre-configured APN to a new and just changed the APN protocol to IPv4 only instead of IPv4/IPv6.
Don't stress changing these settings as you can just reset the APN settings to default if you mess it up. Worth a shot for sure.
Good luck!
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04-09-2021 10:48 AM in
Galaxy Note- Mark as New
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11-27-2021 07:51 PM (Last edited 11-27-2021 07:52 PM ) in
Galaxy Note