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Original topic:

GREENLINE AGAIN

(Topic created on: 05-11-2024 06:54 AM)
158 Views
Spectre7
Active Level 5
Options
Galaxy Note
My gf's note20u just got sudden greenline now. She updated its software again last week since not updating it last 2022. My friend and my note20u got also greenline 1week after having an update. Now a total of three note20ultras I actually saw having issues after update and still samsung wont admit the fraud they are doing!!!. 

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11 Comments
butete
Expert Level 5
Galaxy Note
best have the unit checked out by authorized samsung service center, you need the technical report they will create and you will start from there
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Spectre7
Active Level 5
Galaxy Note
I have done this last year on my note20u. They ended up quoting me a price for screen replacement for the trouble they caused.
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butete
Expert Level 5
Galaxy Note
the escalation path, samsung ceo \ dti
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Spectre7
Active Level 5
Galaxy Note
What would DTI do on this case? All these three note20ultras were bought overseas. Which samsung didnt cover even the device has warranty.
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butete
Expert Level 5
Galaxy Note
if overseas then you need to contact samsung country originated, fyi some users got their units from samsubg sg, samsung sg send the part to samsung ph in order to fix the concerned part.
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butete
Expert Level 5
Galaxy Note
be reminded samsung has no international warranty coverage.
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Spectre7
Active Level 5
Galaxy Note
Thats what im saying. They dont have international warranty and the said devices was already out of warranty
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butete
Expert Level 5
Galaxy Note
you have option have samsung service center provide the necessary fix or thru 3rd party repair its all up to you.
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PUFFY_AmiYumi
Active Level 10
Galaxy Note
Now it's time for screen replacement
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