Hi @riyaz20, I am sorry to hear about the issues you've experienced with your Note. would you be able to send us an email at email@example.com with 'SamsungLaura NFC/Screen Note10+' in the subject title so I can look into this?
In the email, please detail your:
1. Full Name
2. Phone number
4. Any service reference numbers if applicable.
Additionally, I've also looked into our Error Reports and can see that our team has requested that you send another one with log data attached, so they can investigate.