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09-10-2022 07:32 PM (Last edited 09-11-2022 07:05 PM ) in
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09-10-2022 08:27 PM in
Galaxy NoteI believe it's a good idea if you pay a visit to the nearest service centre. There are similar cases like yours and in the end, replacement of a new display is absorbed fully free of charge.
All the best.
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09-10-2022 09:27 PM in
Galaxy NoteGenuinely disappointed with Samsung quality...
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09-10-2022 09:14 PM (Last edited 09-10-2022 09:15 PM ) in
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09-10-2022 09:54 PM in
Galaxy NoteSadly they seem to not have fixed this which is infamous since the Note 9. however the note 9 did have a free replacement program which I myself applied for, the only eligibility requirement is that the phone be free of any dents or scratches. Hope for the best for your case.
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09-10-2022 10:15 PM in
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09-11-2022 06:38 PM in
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09-16-2022 11:54 AM in
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09-30-2022 07:42 PM in
Galaxy NoteThey said since the device is out of warranty, everything would be borne by the customers irregardless of the cause lmao. I'm switching to Apple btw, disappointed with Samsung so called flagship quality
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10-01-2022 09:56 AM in
Galaxy NoteUnfortunate but I do see your point, do switch and exert ur rights as a consumer. Samsung should be more responsible of their after-sales services. They promise software updates for 3-4 years but their hardware can't even last that long.
It is disappointing that Samsung is not taking care of their customers better than this unlike during the Note9 green screen-gate.
Hope that Samsung learns from this. Yes their displays are often the highest quality but realiability wise they're really bad.
