igotme
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04-22-2022 05:56 PM in
Galaxy Note
Guys, my note 20 ultra got a dead pixel but I don't know where it came from. My phone hasn't been dropped on its edge yet. Suggestion please. Thank you!
5 REPLIES 5
butete
Expert Level 5
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04-22-2022 06:10 PM in
Galaxy Note
sadly dead pixel are hardware level.
jamesrred
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04-22-2022 06:16 PM in
Galaxy Note
You need to have it repaired to the nearest service center. A software update will not fix a dead pixel.
igotme
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04-22-2022 06:34 PM in
Galaxy Note
Are all the services free not until the warranty expires?
jamesrred
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04-22-2022 07:13 PM in
Galaxy Note
Yes, as long as the damage is covered by the warranty, it should be free.
butete
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04-22-2022 08:42 PM in
Galaxy Note
if you are still under warranty yes its free
