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04-06-2021
02:14 PM
(Last edited
04-06-2021
02:55 PM
by
SamsungJon
) in
I just want my Note 10+ battery changed while still under warranty but the authorised repairer flashed my phone and asked me to try it again to see if the battery is better. Didn't work. Went back and they said they'll have to reflash my phone and won't change a new battery if they deem the battery is alright! As a daily user of the phone, I would know if my battery is discharging quicker than before. You realise how difficult it is to get banking apps back onto the phone? If it's under warranty, Samsung should just do a straight swap.

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04-06-2021 02:18 PM (Last edited 05-07-2021 08:58 AM ) in
Galaxy NoteHi Kombatsd, could you please send us any reference numbers and your contact details through our email and I'll take a look at this for you.
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04-06-2021 02:22 PM in
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04-06-2021 02:25 PM in
Galaxy NoteHi, you should have received a reference number when your Note10+ was assessed. If you're not sure about that, you can send us your serial number instead :)
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04-06-2021 02:28 PM in
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05-06-2021 10:48 PM in
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