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Original topic:

Screen randomly wakes up even without notifications

(Topic created on: 10-11-2021 04:48 PM)
1549 Views
Bullfrog001
Active Level 1
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Galaxy Note
Hi, there. I would just like to share something odd about my Samsung Galaxy Note 10+. Ever since I installed the latest software update, I noticed that my phone would randomly wake up, or its screen would just light up, without showing anything—no notification of a text, email, social media alert, a call or anything.

Most of the time I would just have the phone sitting on my table, and all of a sudden, I would be distracted by its screen turning on. I expected some kind of incoming notification from a text, email, or call but there was actually nothing. The screen just wakes up for no reason. I don't know what's going on.

Is somebody else here experiencing this issue? 
2 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hey there! Amazing day to you! As for your concern, your device may have activated some new features regarding screen awake. Feel free to check the link below for possible troubleshooting steps.

https://www.samsung.com/au/support/mobile-devices/galaxy-screen-waking-up/

Hope to have helped. Keep safe! 😊
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Galaxy Note
It's a 👻 - kidding aside, what the moderator said above. Hope it gets resolved soon!