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Original topic:

Vertical green line after software update

(Topic created on: 06-28-2023 05:57 PM)
11865 Views
RosemarieGalvez
Beginner Level 2
Options
Galaxy Note
A bright vertical green line suddenly appeared on my Note 20 Ultra screen after installing the latest software update. The phone has never been dropped or submerged in water. The line just appeared all of a sudden. The same thing happened to my S series phone early last year. Now I am seeing multiple posts in these forums this month reporting the very same issue. Searched the web and also found several reports from Samsung users over the world this month. What is up with these updates causing the green lines? Planned obsolescence? Force users to spend money for repair?

To the Samsung tech that's going to reply here, I already submitted the error report via the Samsung Members app.

Next question is, what is Samsung going to do to resolve this issue affecting possibly thousands of users without making them spend money for a clearly faulty update?


31 Comments
ReisSlvrfng
Active Level 1
Galaxy Note
my s20 ang s20 plua have this issue :(
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Members_JbnUQax
Beginner Level 2
Galaxy Note

Same issue are they going to responsible 

0 Likes