How will samsung respond to vertical line issues in our phones? I have 2 vertical green lines and 1 white/pink line. Didn't drop my phone and one day it appeared. Samsung Fix this issue!!!
It also happened with my A71. Out of nowhere, 1 line appeared on my screen and then another after a couple of weeks then another after 2 weeks. Then someone told me maybe its because of the update but there are no android/security updates during the time it appeared. A technician told me from what he can see it needs a screen replacement. And man, the original screen replacement is really expensive. Enough to buy a Galaxy A04 😂
Members app as follows: Step 1. Long press Samsung Members icon on Apps screen and tap Error reports. Step 2. Tap OK on agreement popup to send system log data. Step 3. Select Symptom category "Display". Step 4. Describe the problem in details and SEND.
2nd Step
report via call / chat samsung support
3rd step bring to nearest authorized samsung service center in order to get diagnostic report
Hi Argel111! First, I'd like to know what device you have, please. 😊 For vertical lines though, I would suggest to bring your device to a nearby service center to have it checked and possibly repaired! Don't worry - we made it easy for you to book your appointment directly from your Samsung Members app, right under the Support Tab.
