Android auto issues?

[sekito]

Anyone experience Android auto issues with Galaxy s24 plus? Recently it seems like it doesn't want to connect. Sometimes it connects and then drops out and sometimes it does not connect at all.

It seems to be only this phone, our other Samsung Galaxy is fine. Rendered self diagnostics but it doesn't check anything to do with usb-c port

[BAAMM]

Someone else posted about this issue or similar issue not long ago here...don't know if it was resolved. Think they were waiting for an update. But in the meantime, if you haven't yet, can try forgetting the device and car and reconnecting. Or, if possible, restart the car console. Otherwise, may have to wait for an update if it is a software issue but haven't seem many reports.. could lodge one through app support.

[sekito]

I restarted the phone, but don't know that you can restart the car more than turning it off and on. I wish there was a way of testing the USB port on the phone more than just copying files to the computer

[BAAMM]

Is your android auto wireless or wired? Are you using a Samsung cord?

[sekito]

Wired only. Samsung doesn't come with a to c cable

[BAAMM]

Samsung had some or even ones with micro as well...anyhow, have you tried a different cord? Some are saying that you may need to uninstall the last update of android auto and then connect phone in the car and follow prompts to update android auto if it comes up...maybe give this a go?

[sekito]

Mine came with c to c. Anyway other Samsung phone is fine, only this dead. And it does have that Bluetooth error pop up like the other thread

[alejcho]

twas this one (I believe);

https://r1.community.samsung.com/t5/galaxy-s/bluetooth/td-p/34165077?src=ShareByUserCM

No known fix (yet)

[sekito]

Is there a way to test whether the usb-c port is otherwise working so I know what's wrong? Teaches me to buy Samsung again and again for a critical work phone

[alejcho]

If charging and data transfer work, your USB port’s probably fine.

Android Auto depends on a proper handshake between the phone, cable, and car - which you can’t fully test yourself, since it relies on system-level data from both the car and the phone (and no brand will publicly disclose this info)