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08-23-2023 09:41 PM in
Galaxy S- Mark as New
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08-24-2023 04:35 AM in
Galaxy SI have the same issue with my S23 ultra. I cleared the cache for both google and Android Auto (I even uninstalled Android Auto and then reinstalled it...
Still no luck. If I unlock my phone then I can use google search "Hey Google" but when I hit the button on my steering wheel or the microphone on the screen in my car it says that voice search is not available now....
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08-24-2023 05:03 PM in
Galaxy S- Mark as New
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08-25-2023 09:53 AM in
Galaxy SHey @Seamus7
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
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08-25-2023 09:52 AM in
Galaxy SHey @SeanCoburn
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
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08-24-2023 10:39 AM in
Galaxy SI am seeing the same issue with my tmobile s23 ultra
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08-25-2023 09:54 AM in
Galaxy SHey @cchat9000
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
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08-24-2023 01:22 PM in
Galaxy S- Mark as New
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08-24-2023 04:44 PM in
Galaxy SSame issue for me, no updates installec recently just stopped working, rolled back android auto and Google , cleared data and cache, same deal. Seems to work on the phone when the cable is connected now, didn't use to do that. Had issues recently with not being able to find contacts in whatsapp when sending messages that was a samsung issue.
Fix please.
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08-25-2023 09:54 AM in
Galaxy SHey @Members_2sgQCTx
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
