Original topic:

Android Auto - Voice Commands Aren't Available at the Moment

(Topic created on: 08-24-2023 01:22 PM)
2024 Views
MickD
Beginner Level 2
Options
Galaxy S
Hey Google works on my Galaxy S21 when not using Android Auto.
Now it doesn't work when connected to my car via Android Auto. Worked this morning but not this afternoon. 
A quick Google search will show plenty of others experiencing the same issue but no real solutions. 
Have cleared cache in both Google and Android Auto apps, uninstalled apps and reinstalled, shut down phone etc etc etc.
No change.
It's not the car as the 3 other family phones all work, plus my phone has the same issue in my wife's car.
Would appreciate any help you can offer.


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30 Comments
SeanCoburn
Beginner Level 2
Galaxy S

I have the same issue with my S23 ultra. I cleared the cache for both google and Android Auto (I even uninstalled Android Auto and then reinstalled it...

 

Still no luck. If I unlock my phone then I can use google search "Hey Google" but when I hit the button on my steering wheel or the microphone on the screen in my car it says that voice search is not available now....

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Seamus7
Beginner Level 2
Galaxy S
Exactly same problem tried clearing cache and reinstalling android auto no good .Works on other phone in same car
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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @Seamus7

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @SeanCoburn

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

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cchat9000
Beginner Level 2
Galaxy S

I am seeing the same issue with my tmobile  s23 ultra 

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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @cchat9000

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

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Troubadour
Expert Level 1
Galaxy S
Under Settings" search for "Permissions Manager"?
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Members_2sgQCTx
Beginner Level 2
Galaxy S

Same issue for me, no updates installec recently just stopped working, rolled back android auto and Google , cleared data and cache, same deal. Seems to work on the phone when the cable is connected now, didn't use to do that. Had issues recently with not being able to find contacts in whatsapp when sending messages that was a samsung issue. 

 

Fix please. 

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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @Members_2sgQCTx

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

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