Original topic:

Android Auto - Voice Commands Aren't Available at the Moment

(Topic created on: 08-27-2023 11:09 AM)
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MickD
Beginner Level 2
Options
Galaxy S
Hey Google works on my Galaxy S21 when not using Android Auto.
Now it doesn't work when connected to my car via Android Auto. Worked this morning but not this afternoon. 
A quick Google search will show plenty of others experiencing the same issue but no real solutions. 
Have cleared cache in both Google and Android Auto apps, uninstalled apps and reinstalled, shut down phone etc etc etc.
No change.
It's not the car as the 3 other family phones all work, plus my phone has the same issue in my wife's car.
Would appreciate any help you can offer.


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Pauldamo
Active Level 7
Galaxy S
It's fixed now with the latest Google updates.
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MickD
Beginner Level 2
Galaxy S
Hi Pauldamo, unfortunately mine still has the same issue, no change
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Pauldamo
Active Level 7
Galaxy S
Don't know what to say, I had exactly the same issue happen to me, I saw there was a AA and a Google update yesterday and after the updates, I no longer got the message, voice commands aren't available at the moment.
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MickD
Beginner Level 2
Galaxy S
Thanks, fingers crossed money updates as well
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Blegh
Beginner Level 2
Galaxy S

Can you not the version numbers for the apps?

You can do this in app, it go play store page for the app, 'What's new', scroll way down, and it's there.

Cheers

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Blegh
Beginner Level 2
Galaxy S

Just checked my car and it's working again.

Android Auto Version 10.2.633224

Yours may differ slightly due to phone architecture. I'm on arm64_8a.

Glad it's sorted. Good luck all!

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JohnnyBhoy
Beginner Level 2
Galaxy S

And, just like that, it all works again! :)

 

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bushman992001
Beginner Level 2
Galaxy S

Mine is still out sadly 

1000009662.jpg

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MickD
Beginner Level 2
Galaxy S
As is mine
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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @MickD

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

 

Kind Regards,

SamsungClaudette

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