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Original topic:

Charging Icon

(Topic created on: 03-28-2023 10:32 PM)
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deelan11
Beginner Level 2
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Galaxy S
Hello, anyone know how to remove the charging/lightning icon on the upper left hand corner of Galaxy S21 Ultra? It wasn't there before but now whenever I'm charging there is a lightning icon on the left corner of the status bar. Anyone know how to remove it? TIA!
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3 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Hello deelan11,

Thanks for reaching out to us here in order to find out how to remove the charging/lightning icon on the upper left hand corner of your Samsung Galaxy S21 Ultra.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.
 
 
Samsung has an option enabled by default that shows charging information on the display. This option is completely separate from the Always on Display settings. If you disable the AOD, the charging information will still be displayed.
 
Customize the Always on Display
 
Step 1.  Swipe down once from the top of the screen and tap the gear icon to open the Settings.
 
Step 2. Now go to the “Display” settings. Note that the Always on Display settings—where you might expect to find this option—are under “Lock Screen.”
 
Step 3. Scroll all the way down to “Show Charging Information” and toggle the switch off.
 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
 
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TeamGalaxyDD
Moderator
Moderator
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Galaxy S

Hey there deelan11,

May I please have a screenshot of the icon?

Also, did you install any third-party apps that may be managing your battery? 

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deelan11
Beginner Level 2
Galaxy S
Here is the screenshot.

And no, I did not install any third party apps that may have affected it

Thanks for helping!Screenshot_20230329_121258_One UI Home_1000010608_1680063200.jpg
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