Original topic:

Display issue and the battery issue.

(Topic created on: 07-08-2022 10:19 AM)
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Ashru
Active Level 1
Options
Galaxy S
Hi Everyone, I'm hoping that someone can help me with the problem I'm facing with my Samsung S22 Ultra.
>1. I am having an issue with the display sometimes it's flickering. You can see the issue in the video attached.
>2. My S22 Ultra battery is draining so quickly like I last for 7, 8 hours.
Thanks in advance.
Display issue



7 REPLIES 7
zarontavern
Active Level 6
Galaxy S
My S22 Ultra lasts between 7 to 9 hours and it's perfectly fine, 🤷🏽‍♂️
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Anonymous
Not applicable
Galaxy S
Go on to settings then go on to battery and device care and see if you have issues like apps chewing battery and you could put them into deep sleep
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Ashru
Active Level 1
Galaxy S
I checked. Everything seems to be alright.
I'm waiting for the July security update that may fix the battery issue. Hope so
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @Ashru, did you have a time stamp that the video was flickering?

It looked like you were closing your Chrome tabs.

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Ashru
Active Level 1
Galaxy S
You can see the Multicolor on the top left hand side when opening a new tab
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SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @Ashru, thanks for clarifying. Is your app and device data up to date?

If so, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Ashru
Active Level 1
Galaxy S
Hi,
Sure I'll send you the error report.
My device and device apps are up-to-date.
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