When using my S-Pen (standalone type/model) to open the Air Command Icon to access the listed applications below, the error message "Can't use_NameOfApplication_while Magnification in use." Where _NameOfApplication_ are the following:
Magnify
Glance
Smart Select
Bixby Vision
These applications work differently in different scenario:
MAGNIFY
GLANCE
SMART SELECT
BIXBY VISION
Scene 1 : Home Screen via Air Command Icon
Doesn't work
Doesn't work
Doesn't work
Doesn't work
Scene 2 : Secure Folder via Air Command Icon
Doesn't work
Doesn't work
OK
Doesn't work
Scene 3 : Home Screen via Edge Panel
Not Applicable
Not Applicable
OK
Not Applicable
Scene 4 : Home Screen via Edge Panel
Not Applicable
Not Applicable
OK
Not Applicable
Together with Samsung Support, we singled-out the issue as follows:
The S-Pen is a standalone model which comes together with the official Samsung Case for S21 Ultra.
The S-Pen is not defective since the applications works in another device (Note 9).
Smart Select works via the Edge Panel but does not work via the Air Command Icon.
Other applications from the Air Command Icon also does not work.
Using Safe Mode does not resolve the issue. The same error happens while in Safe Mode.
Soft reset does not resolve the issue.
All applicable Diagnostics (via Samsung Member application) resulted to an OK.
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