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Original topic:

Galaxy S22 Ultra LED View Cover not working properly

(Topic created on: 02-20-2022 07:53 AM)
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sentenza
Active Level 1
Options
Galaxy S

My new cover only display time and incoming calls (but it don't display messages); furthermore i can't assign icons to contacts or app from dedicated app. I think it's a software problem, I already tried to reinstall, with no luck.

Does anybody have the same problem?

2 Solutions


Accepted Solutions
Solution
Mabaumann83
Beginner Level 2
Galaxy S

I just talked to Customer Service and have gotten the issues fixed. If you have a previous LED editor from anther phone Uninstall it. Then go to Settings >general management > reset >reset all settings. Once you do that pop your case on and it will have you install LED editor then you're good to go!! 

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Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi all, please try the following steps to assign LED icons to select apps or contacts:

1. Settings > Apps > LED View Cover > Notifications > Allowed

2. Settings > Apps > LED View Cover > Permissions > Contacts > Allowed

3. LED View Cover app > Notifications > + Add > Select preferred app > Select preferred icon

I also suggest sending through error reports as mentioned above if you are unable to follow the steps as shown above.

 

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46 Comments
Galaxy S
How did you get your S22U already?
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Galaxy S
Same Question. If you're using another phone, the features of the case won't work properly.
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sentenza
Active Level 1
Galaxy S

I live in europe

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Qwerty1990
Beginner Level 2
Galaxy S

I preordered mine on 9th of February and it arrived at my doorstep on 11th of February... don't ask me how, I was surprised myself.. I live in Estonia :) 

Rhoxie
Beginner Level 2
Galaxy S
Hi guys I don't know if I'm on the right page, but I need help. I pre-order my s22U and S22+ I don't know where to go (website) to put my coupon or something to get my bonus gifts.
Please help. TIA
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SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @sentenza, to control these you will need the LED icon editor app. Do you have this downloaded?

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sentenza
Active Level 1
Galaxy S

Hi Laura thanks for reply, I have the app but it doesn't work in assigning led icons to contacts. This is the screen I have and there isn't the add button.

 

Screenshot_20220219-151435_LED View Cover.jpg

 

d2pro
Beginner Level 2
Galaxy S

I am having the exact issue everyone else here has. Cannot assign icons to anything and cannot interact with cover. 

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Othacon
Beginner Level 3
Galaxy S

I have exactly the same problem as displayed above...

Also shouldn't we be able to issues commands through the cover like answering phone calls, skip tracks? None of this is working as well

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