Good news for those who affected with green line

[アミラ]

Hi. This is might be a good news for those who has affected with green line problem. Samsung now has program for screen replacement (but ofcourse it's not free lah but more cheaper than usual price !) until the end of Aug/Sept 2024. Actually I've got the same problem, it will cost me around RM700+ for screen replacement but with this program I just need to paid RM90+ (well, maybe it depend on your phone model. The latest phone will cost you more but maybe not exceed than RM200). Don't go to third party phone repair ! They will charge you at least RM1000+. Please visit nearest Samsung Customer Centre branch store. And please spread this awareness to your family and friends that affected with green line. I don't know why Samsung don't tell their user about this program. So dissapointed 😕 Hope this will help you guys :) 

Edited: Oh you need to leave your phone to get into this program (depending on availability of your model phone stocks). Otherwise you need to pay original price (dont know why behind this reason tho). before this, you can use your phone until they called you back when the the stocks are available. Make sure you have spare phone (maybe samsung will provide extra phone too, subject to availability).

Updates: Unfortunately for those who just come by to read this article, the screen replacement promotion already ended on last 15 August 2024. For more info about this promotion either its will extended or not, please contact Samsung Customer Services. Thank you. 

[mzftni]

This is such good news! Thank you for the info!! May I know which branch you went to?

[アミラ]

Aeon cheras selatan

[mzftni]

Alright, thank you so much for replying!

[7LWwith]

It's good news. However, I went to the service centre two days ago. They told me the promotion ended until June. 🫥 The cost for the screen cost me Rm700+, and they also offered me Rm500 just only to change the panel instead of the entire screen. I refused. My model is S21. Also, they said Samsung had announced the promotion (January- March and June) through Samsung Members Community, but I didn't see any of it. May I ask if any of the S series users have replaced the screen successfully during July? 😉

[アミラ]

Oh really? I replaced my screen on July (last week). And just got my phone back. The staff said this program will last until this end of Aug/Sept.

[uncleR]

called to Samsung Service Centre in Penang, CS told me campaign ended in June 2024.

[7LWwith]

UPDATE: I went to The Garden Mall and the promotion extend until September. S20 and S21 series is included but FE series is not considered in the promotion. The cost is Rm80 for labour fee. For my model, it's take 3 to 5 days to finish replace the screen. Hope this msg will help. Thanks.

[afiqaFaT]

Hi, whats phone model are u using? S21+,ultra or regular?

[Garreh_Lobak]

Appear two days ago...

[Garreh_Lobak]

Note 20 ultra. Updated. Just went to Garden mall services center. Screen is Foc . Just pay Rm 80 for labour charges. Repair need take 5-7 days. Till September. 2024